Process, without the stock icons
Operations teams bring artifacts; we supply critique, language, and structure. No guaranteed lift—just sharper decisions.
Before versus after
Before
- Deck-only narratives
- Mystery tags in prod
- Leadership surprises weekly
After cohort habits
- Charter + diffs
- Named owners per event
- Time-boxed unknowns
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STEP 01
Artifact intake
Pick one messy surface; anonymize sensitivities; agree on success sentence before touching tools.
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STEP 02
Rituals, not heroics
QA sampling, naming lint, consent matrix—documented like a release train.
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STEP 03
Critique studios
Classmates interrupt; mentors redirect; decks lose weight.
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STEP 04
Desk playback
Optional stakeholder audience in Jung-gu—real chairs, real questions.
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STEP 05
Archive + retro
Retire charts loudly; capture decisions in shared logs instead of Slack limbo.